Customer Success: Turning BIMobject Into Your Business Growth Engine

Helping Manufacturers Succeed with BIMobject

Partnering with BIMobject means more than just publishing BIM content. Our Customer Success team works alongside building product manufacturers to ensure their digital strategy delivers real business results.

We want you to get the most out of BIMobject's features and achieve your goals in every stage of your journey with BIMobject. We align your objectives with proven strategies to help you succeed in a digital-first construction industry.

That’s why we have a team of dedicated customer success agents specialised on the BIM industry, ready to help you succeed!

Building Product Manufacturers partner for BIM success

 

How we support your success using BIMobject's platform

1. Onboarding & Goal Alignment :

From the moment you join BIMobject, your dedicated Customer Success agent works closely with you to understand your unique business goals. Whether your focus is on increasing product visibility, expanding into new markets, or enhancing your digital product data, we define clear, measurable objectives tailored to your needs.

We guide you through onboarding, ensuring your BIM content is accurately represented and optimized for specifiers on our platform. This strategic alignment sets the stage for long-term growth and ensures every next step supports your business priorities.

2. Strategy & Optimization: 

Once your goals are established, we move into actionable optimization. Our Customer Success experts analyze your current product data, content performance, and platform visibility. We provide tailored recommendations and we share industry best practices to ensure your brand stands out in the digital specification journey, helping you convert visibility into tangible business results.

3. Continuous Support & Insights

BIMobject’s Customer Success doesn’t stop at implementation. We provide ongoing support and strategic insights to ensure your continued success. Through regular performance reviews, usage analytics, and tailored recommendations, we help you adapt to changing market dynamics.

You’ll receive proactive advice on maintaining data quality, expanding your digital reach, and maximizing specification opportunities.

  • Velux logo, BIMobject partner
  • Roca logo, BIMobject partner
  • Scheneider Electric logo, BIMobject partner
  • ABB Logo, BIMobject Partner
  • Weland AB logo, BIMobject Partner
  • Electrolux logo, BIMobject Partner
  • Tata Steel logo, BIMobject Partner
  • Zurn logo, BIMobject partner
  • Kohler logo, BIMobject partner
  • ASSA ABLOY logo, BIMobject partner
  • Signify logo, BIMobject partner
  • Pladur logo, BIMobject partner
  • Duravit logo, BIMobject partner
  • Dormakaba logo, BIMobject partner
  • Villeroy & Boch Logo, BIMobject partner
  • Ardex logo, BIMobject partner
  • Kingspan logo, BIMobject partner
  • JUNG logo, BIMobject partner
  • AkzoNobel logo, BIMobject partner
  • Gealan logo, BIMobject partner
  • Laufen logo, BIMobject partner
  • Hansgrohe logo, BIMobject partner
  • Watts logo, BIMobject partner
  • Sony logo, BIMobject partner
  • Caleffi logo, BIMobject partner
  • Casalgrande Padana logo, BIMobject partner

Real results with BIM for manufacturers, What our Customer Success Team does for you: 

  • Maximize Product Visibility: Ensure your BIM content reaches architects, engineers, and designers on BIMobject’s global platform.
  • Optimize Digital Product Data: Get expert support in creating and maintaining high-quality, spec-ready product data.
  • Boost Specification Growth: Learn best practices to increase downloads, engagement, and specifications for your products.
  • Personalized Guidance: Regular performance reviews, tailored strategies, and actionable insights for your unique goals.
  • Dedicated Support: A trusted advisor by your side for onboarding, optimization, and ongoing success.

Meet our team that helps manufacturers succeed with BIM

It’s great to work with manufacturers that see where the construction industry is headed and want to be at the forefront of that transformation. Seeing how BIM can help our industry become more sustainable is awesome as well.
Daniel Jacoby
Daniel Jacoby
Director of Customer Success, North America.
The best part about my job is my team! Having great people around you who build each other up is beneficial for giving the best customer support possible. And, of course, I think it's great to contribute to the construction industry's carbon footprint with BIMobject.com.
Isabelle Dünow
Isabelle Dünow
Director Customer Success, EMEA.
As a Customer Success Manager, I have the opportunity to meet and work with professionals from all walks of life. BIM is the future for a greener and more efficient construction industry, so it’s rewarding to help manufacturers prioritize it in their agenda.
Isabel Beleza
Isabel Beleza
Customer Success Manager, Spain, LatAm & the UK.
I love working at BIMobject because we have the opportunity to build long-lasting relationships with manufacturers and help digitize their products to get them into project designs. We have big goals, and working together as a tight-knit team makes it a lot more rewarding from day to day.
Daniel Sarraf
Daniel Sarraf
Customer Success Manager, North America.
Working as a Customer Success Manager at BIMobject is fulfilling and rewarding. My colleagues are engaged and reliable, and it's nice to see that manufacturers are as dedicated to contributing to sustainable construction as we are.
Oriane Dermilly
Oriane Dermilly
Customer Success Manager, France.
Developing strategies with customers and meeting expectations is both challenging and rewarding. It's exciting to be the link between manufacturers, architects, and other specifiers in a constantly evolving industry.
Erwan François-Karanouh
Erwan François-Karanouh
Customer Success Manager, France.

Ready to get started with BIMobject, but want expert support every step of the way?
Our Customer Success team is here to guide your digital journey from day one.

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